FAQ
Delivery
Once your order has been dispatched, you will receive an email with your tracking number. You can then track your order directly on our website.
You will receive a shipping confirmation email as soon as your order has been dispatched. This email will also include your tracking number.
Yes, all orders in Ireland are delivered free of charge, including track and trace
Returns
You may return unwanted items within 30 days of receipt for a full refund or an exchange. Items must be unused and in their original packaging. Return postage is at the customer’s expense. For further information, please see our returns policy.
You can request a return by contacting our customer service team at contact@delaneygalway.com
If your order arrives damaged or faulty, please contact our customer service team as soon as possible at contact@delaneygalway.com
Please include photos of the item so we can quickly find a suitable solution, such as a replacement or a refund.
Contact us
If you have any questions at all, please do not hesitate to contact us. We will do our best to get back to you within 48 hours.
Our customer service team is available Monday to Friday, from 9.00 am to 5.00 pm, and at weekends, from 10.00 am to 4.00 pm, to help and assist you with your enquiries